Help & FAQ

Is your jewellery made of pure silver?

Our silver jewellery is made of 925 silver which is the purest form of jewellery grade silver used to make jewellery worldwide. Every piece of jewellery comes with a 925 stamp and an authenticity certificate, so you can be assured that you're buying a high-quality product.

Do you deliver pan India?

Absolutely! We deliver to almost all Pin-Codes across India, spreading happiness from north to south, east to west. To check if we can deliver to your address, simply head to the product page and enter your Pincode. We're here to bring our delightful products right to your doorstep. Happy shopping!

Are there any shipping charges applicable to my order ?

We offer free shipping on all orders over Rs. 999. We aim to provide transparent and affordable shipping options for our customers, ensuring a seamless shopping experience pan India.

How much time does it take to dispatch my order ?

We aim to dispatch your order within 24-48 hours of placement, and you'll receive a tracking link via email upon dispatch.

How much time does it take to deliver the order ?

We work with leading logistics partners in India to provide a seamless delivery experience for your jewellery. After order confirmation, we typically dispatch your order within 48 hours. Once dispatched, most deliveries are completed within 4-6 business days, varying based on your location. We strive to ensure a speedy and reliable delivery process to bring joy to your doorstep.

What payment methods are accepted at AAYRAA JEWELS ?

To provide you with a convenient shopping experience, we accept various payment options. You can pay for your order using credit cards, debit cards, cash on delivery (COD), bank transfer, UPI, and other major modes of payment.

What is the COD limit ?

You can choose a COD option on orders up to Rs. 5000. If your order amount is above this, please use a digital method of payment.

How do I take care of my silver jewellery ?

Our silver jewellery is coated with rhodium which protects it from tarnishing or turning black and ensures long-lasting brilliance.
Given below are a few caring tips to ensure proper care of your jewellery:

  • Store in the plastic zip-lock bag provided, if not in use for an extended amount of time
  • Keep away from perfumes, soaps, extreme temperatures or anything acidic
  • Keep safe from impact

Will my jewellery look the same as shown in the images ?

We take utmost care to ensure the images on our website are representative of how our jewellery looks. However, some designs may look slightly different on account of lighting. In case you feel your jewellery doesn't match its image, please let us know at aayraajewels.aj@gmail.com.

Is there any other platform to buy AAYRAA Jewellery ?

Certainly, You may also DM us on our Instagram page @aayraajewels.in, You may easily find our Instagram icon on the bottom of our website page.

How can I track the status of my order ?

Once your order is shipped, you'll be notified over a text message and email from us, complete with the details of our trusted delivery partner and your unique tracking ID.